Curated Wellness

Privacy Policy

Last Updated: January 2024

Active Recovery Wellness ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at activerecoverywellness.info (the "Website").

1. Data Collection

Information You Provide Directly

Contact information (name, email, phone number)
Account registration details
Service inquiry and appointment information
Payment and billing information
Health and wellness questionnaires
Communications and feedback

Information Collected Automatically

Browser and device information
IP address and location data
Pages visited and time spent on site
Referring website information
Cookies and tracking technologies

2. Use of Information

We use your information for the following purposes:

Providing and improving our wellness services
Processing appointments and payments
Sending service updates and promotional communications
Responding to inquiries and customer support
Analyzing website usage and trends
Complying with legal obligations
Personalizing your experience
Fraud prevention and security

3. Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience. These include:

Essential Cookies: Required for website functionality
Analytics Cookies: Track usage patterns and performance
Marketing Cookies: Enable personalized advertising
Preference Cookies: Remember your settings

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service providers (payment processors, email services, hosting providers)
Legal authorities when required by law
Business partners for joint services (with your consent)
Analytics providers for website improvement

All third parties are contractually obligated to maintain data confidentiality.

5. Data Security

We implement comprehensive security measures to protect your information:

SSL/TLS encryption for data transmission
Secure password storage with hashing
Restricted access to sensitive data
Regular security audits and updates
Firewall and intrusion detection systems

While we strive to protect your data, no system is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal obligations. We retain backup copies for up to 90 days for security purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request removal of your data
Opt-Out: Unsubscribe from marketing communications
Data Portability: Receive your data in a portable format
Withdraw Consent: Revoke previously given permissions

To exercise these rights, contact us using the information provided in the Contact section below.

8. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly. Parents or guardians who believe their child's information has been collected may contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, sending you an email notification. Your continued use of the Website following such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Active Recovery Wellness

Address:
Queen Street 186
Edinburgh

Email: [email protected]

Website: activerecoverywellness.info

We will respond to your request within 30 days.

By accessing and using activerecoverywellness.info, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.